On Tuesday 29th November 2011 the Scomis Service Desk will close at 14:00pm for approximately 1 hour. This is to allow for staff development.

All other Scomis Managed Services will continue to be available as usual.

Should you still wish to contact us during this period, please leave a message on our voicemail or email us at scomis@devon.gov.uk. We will re-open at 15:00pm.

We apologise for any inconvenience this may cause.

 

McAfee has announced that as of December 31st 2011 they will no longer be supporting version 8.5 of their VirusScan antivirus product.

If your School is using version 8.5 of the VirusScan software Scomis strongly recommend it is upgraded to the current installable release. For more information please see http://faq.scomis.org/kb4836/ .

 

Schools are experiencing problems logging into RM SecureNet this morning. They are getting error SQL Server does not exist or access denied. SWGfl are working on the issue and the advice to schools is to keep trying.

 

Schools are experiencing problems uploading and downloading files in SecureNet Plus. Sometimes the file will be uploaded/downloaded and other times it will timeout or give the error failed to upload/download. If you are experiencing problems please keep trying. RM are investigating the issue as a high priority.

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