On Wednesday 17th August 2011 and Wednesday 24th August 2011 the Service Desk will be open between 8am and 5pm. The extended opening hours will enable Scomis to provide enhanced support for Exam Results days.
Jul 142011
IMPORTANT NOTES FOR THE SIMS SUMMER UPGRADE 2011
What is it?
An upgrade for SIMS .net to version 7.140. It includes a number of fixes and enhancements. Please see SIMS Release Note Summer 2011.
Is there an Upgrade for FMS
Due to its late release from Capita, the FMS upgrade will not be released until the Autumn Term. FMS 6.140 contains changes to the interface but there are no significant changes to functionality. Notes on the new interface will be on the Scomis website prior to its release.
When will I get upgraded?
Terminal Server Schools – Sunday 17th July
Upgrade Service Schools – From 19th July
Own Upgrade Schools – Files will be available on SOLUS on Monday 19th July.
.net Framework version 4
Following this upgrade schools will need to have upgraded to Version 4 of the Microsoft .net Framework. Failing to upgrade a workstation will result in SIMS .net failing to load. Terminal Server schools will NOT require the .net Framework upgrade as this has already been completed on our servers. Click here for more information.
SIMS .net 7.140 introduces System Manager 7 – Click here for important information about SIMS user permissions.
Own Upgrade Schools – follow the links below:
- Make a backup
- Install .net 4 framework on all SIMS workstations
- Run the upgrade through SOLUS
- Import the latest SIMS .net reports
- Import the latest base lookup file
Troubleshooting Upgrades
Click here to read solutions to problems you may experience when running the upgrade.
Jul 082011
Telephone service has been restored.
We apologise for any inconvenience you may have experienced.
Jul 082011
ScoMIS Service Desk is currently experiencing telephony issues.
There is no resolution time at the moment and we will update the website as soon as we have more information. Our 3rd party supplier has been contacted and is dealing with the matter.
We are also still contactable by email scomis@devon.gov.uk
Please accept our apologies for any inconvenience this may cause.