A problem has arisen with the new version of DTSApps for Finance Code Review customers on the Terminal Server.

We are currently investigating the cause of this issue and early diagnostics suggest that the problem is caused by the Microsoft EasyPrint software on Server 2008 version of Terminal Server.

Driverless Printing Information - http://faq.scomis.org/kb3082/

In light of this we recommend that Server 2008 users download and install the new Driverless Printing software which seems to work around the problem.

Scomis are also looking into an alternative method of accessing DTSApps through our Server 2003 version of Terminal Server for those customers who are experiencing problems.

Mar 172011
 

Sco Event Header

ScoMIS are hosting 'the event' and our theme is "changing with you" showcasing how scomis is evolving to work with schools now and in the future to meet the challenges across the whole of ICT.

Whether you are a Teacher, Leader, Technician, Adminstrator, Manager or Governor there will be a something to interest, inform and possibly amuse you. In fact anyone involved in the business of your school is welcome to come along .

See our flyer for more details - ScoMIS Event 2011

Register Online : - http://www.scomis.org/go/event

Register by Phone: - 01392 385300

Register by email : - scomis@devon.gov.uk

 

Anti-virus licences for Devon, Plymouth and Torbay schools expire on March 31st 2011. ScoMIS have been able to successfully negotiate with our supplier which means that there will be no increase in price for the third year running. McAfee School Client Licences will remain at £2.64 per licence.

Please complete the online form indicating if your school would like to buy into the anti-virus service, and also how many licences will be required. Details of the anti-virus software are available on the ScoMIS website at http://www.scomis.org/go/antivirus. If you are making your own arrangements to purchase antivirus software elsewhere, please indicate this on the on-line form. This will prevent licence update reminders being sent to you.

ScoMIS highly recommend schools carry out a full inventory in both the curriculum and administration areas to enable the correct number of licences are purchased to cover each PC and laptop within the school (including any home use PC).

Schools who choose not to purchase anti-virus licences from ScoMIS will need to source their own anti-virus licences and remove the anti-virus software supplied by ScoMIS from all their PCs by the 31st March 2011.

For further information please contact the ScoMIS Service Desk on 01392 385300

 

Orders for switches, cables, and Microsoft licences must be received by ScoMIS no later than Monday 21st March 2010 to enable delivery and invoicing within the 2010-11 financial year.

Please note that no further orders for IT hardware or software will be processed by ScoMIS for the 2010-11 financial year after Monday 21st March 2011 deadline.

Please call the ScoMIS Service Desk on 01392 385300 if you require further information.

ScoMIS Service Desk

 

RESOLVED – Issues at DCC have been solved and normal service has been resumed. Please call the ScoMIS Service Desk if you are still experiencing difficulties.

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UPDATE – Schools should be able to connect back to SIMS Terminal Services soon. Also there are internal network issues at DCC which have caused a loss of connectivity within ScoMIS our website is currently unavailable. These issues are currently impeding our ability to respond to outstanding issues logged with the Service Desk. We are however able to to respond to telephone queries.

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Schools will be experiencing a loss of access to the Managed Services this morning this is due to planned Firewall maintenance by Devon ICT Services. We expect normal service to be resumed by 9.30 am. Please accept our apologies for this inconvenience.

 

The new FMS database is now being deployed to Devon schools. Schools with data hosted on the terminal server have had access since Monday 28 Feb. Schools with remote support via CentraStage will be deployed from Thursday 3 March and will receive an email with instructions from the ScoMIS Service Desk mailbox. If your school does not have CentraStage enabled please log a case with ScoMIS as a matter of urgency.

For further information please see the checklists on the Finance Services website. http://www.devon.gov.uk/index/learningschools/schools/schools-services/schoolfinance/coding_guide.htm

Or the dedicated FAQ section of the ScoMIS website http://faq.scomis.org/categories/finance/fcr-finance/

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