Supply Zone Catalogue 2010

 Finance, Procurement, SIMS Upgrades
Jul 232010
 

The latest Electronic version of the SupplyZone catalogue for FMS 6 is now available for all Schools to download from the ScoMIS Upgrades Site.

To update your FMS 6, download and install the catalogue, then import the catalogue into FMS 6.  Full download notes are available from the Upgrades Site.

Schools on the ScoMIS SIMS Terminal Server will have the update installed automatically, but will still need to follow the "Import to FMS 6" instructions, please follow the link from the Terminal Server help pages.

 Posted by Scomis at 12:12 pm  Tagged with: , , ,

Problems Accessing Devon Web Pages

 Information
Jul 212010
 

There are currently access issues to some Devon Web Pages. Schools trying to access the pages such as http://staff.devon.gov.uk will simply receive the message that the page cannot be displayed. Devon ICT Services are aware of this and are investigating as a matter of priority.

We do not have a resolution time at present, but will provide updates as and when appropriate.

 Posted by matthew.evans at 3:17 pm

Vacancy – Service Desk and Desktop Analysts

 Information
Jul 202010
 

Do you want to be part of an agile and energetic team with a can do attitude who are commited to ensuring that ICT is at the forefront of ensuring the best educational outcomes for young people as well as delivering innovative and modern ICT solutions to the people of Devon?

If so there are currently vacancies within the ScoMIS and Corporate Service Desks and also within the ScoMIS and Corporate Desktop Teams. These vacancies are currently advertised on the Intranet (RE077 and RE078) and will be in Choice Magazine on Monday 12 July.

Closing date for applications is 21st July For an informal discussion regarding either the Service Desk or Desktop Vacanies please contact Simon Lovegrove - ScoMIS Service Desk Manager or Nicky England - Head of Infrastructure and Operations - ScoMIS.

These posts are only open to applicants presently working for Devon County Council

 Posted by Scomis at 2:45 pm

ScoMIS Communications outage: Resolved

 Uncategorized
Jul 192010
 

ScoMIS communications have been restored following the power outage at County Hall. We are sorry for any inconveniece that this situation may have caused.

 Posted by caroline.champion at 4:00 pm

ScoMIS Communications Outage

 Service Outage
Jul 192010
 

We are sorry to announce that incoming communications to the ScoMIS Service Desk, including telephone and email, are down due to a power outage at County Hall.

All ScoMIS Managed Services are still available.

We will post further updates as more information is known. Please accept our apologies for any inconvenience this may cause.

 Posted by caroline.champion at 11:53 am  Tagged with: ,

Getting Parents on your Side – A ScoMIS Learning Gateway Case Study

 Information, Password, SIMS .net, Uncategorized
Jul 162010
 

ScoMIS have been a leader in the field of parental engagement and on-line reporting, offering the SIMS learning Gateway to secondary schools in Devon, Plymouth and Torbay. Read more of this published Case Study on Capita's website

 Posted by simon.lovegrove at 2:29 pm

Merlin Unavailability in the Summer Holidays.

 Uncategorized
Jul 152010
 

SWGfL Merlin will be UNAVAILABLE between Friday July 23rd and August 9th 2010.

This downtime has been scheduled so that the SWGFL can complete necessary work in preparation for the addition of the new functionality including Parental Engagement tools, Communicator and a series of other features including security enhancements.

The following message will be displayed when a user navigates to the service during that period:-

"We hope that you are enjoying your summer holidays! Merlin is off on holidays too! And while he's away his helpers will be busily preparing all the new exciting features and functionality that will be available from the autumn term. Merlin will be back from his travels on August 9th so you can catch up with him again then."

Communications are also being broadcast to the SWGfL Merlin newsgroup, through targeted news to all users with Merlin, through news items on the SWGfL website.Please note that ALL SWGfL Merlin services will be unavailable during this time - this does include public facing pages, My First Place and Lynchpin.
 

Thank you

 Posted by Scomis at 9:45 am

Telephone Difficulties Resolved

 Information, Uncategorized
Jul 082010
 

The telephone difficulties experienced earlier have been resolved and normal service has resumed.

 Posted by caroline.champion at 2:50 pm  Tagged with:

Telephone Difficulites

 Information
Jul 082010
 

We are currently experiencing intermittent difficulties with our telephone system. If your issue is urgent please keep trying alternatively you can email scomis@devon.gov.uk

You may also be able to find an answer to your query on our FAQ site faq.scomis.org

 Posted by caroline.champion at 9:57 am

New: Remote Support Service

 Information, Service Updates
Jul 022010
 

During the Week commencing Monday 5th July, schools will be receiving details about our new Remote Support Service. This service will replace the usual VNC, making support to Schools easier with added security and auditing.

As part of the release ScoMIS have created a Policy Document that outlines how ScoMIS will be using the new software. ScoMIS will also need schools to complete a proforma before switching to using the new service. Schools are encouraged to fill out the proforma as soon as possible to enable a smooth switch over to the new software.

Immediate benefits to Schools:

  • Prompt to allow Remote Support with easy Accept/Reject option
     
  • No more VNC password
     
  • No more searching for the IP Address / Number
     

Initially the software will be installed onto the main admin workstation or server.   The software will also be used to support existing services as outlined in our policy.

Schools can license additional workstations as required to take advantage of future services such as remote shutdown to save the school energy and help lower carbon emissions.

 Posted by Scomis at 4:55 pm  Tagged with: , ,
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