Some users have experienced an issue with SIMS .net closing when creating and validating their Summer 2010 School Census. If you experience this please import manifest file 0040. To find out how to do this please see KB966 on our FAQ site faq.scomis.org/kb966
May 202010
There is currently an intermittent problem accessing Easymail via the internet and Outlook. RM are currently working on the problem and we expect to hear from them within the hour.
Please keep an eye on the ScoMIS news pages for updates. If you are still unable to access Easymail at lunchtime, please log a call with the Service Desk.
The maintenance performed at 0500 this morning on the Exeter network part of the SWGfL proceeded as planned and there was no loss of service.
The SWGfL have informed ScoMIS that emergency work needs to be carried out on parts of the SWGfL network.
Services have been described as being “At Risk” from 18:00 hrs 18th May until 06:00 hrs 19th May. During this period, although not expected, users may experience varying network performance or connectivity issues.
This issue could effect ScoMIS Remote Backup, SIMS Terminal Server and SIMS Learning Gateway.
The resilient connection on the Exeter network is now up and running, meaning that Devon schools on the Exeter Network can use the internet at a limited rate. External connectivity to ScoMIS hosted applications such as Terminal Services and Remote Backup has been restored and users connecting in via the VPN or Sims Learning Gateway will also be fine. However, due to the underlying fault still being worked on, certain schools in Torbay and Plymouth will still have no internet connection at all. The fault has been escalated to the highest levels with the service provider and should be fixed over the weekend.
We apologise for any inconvenience this may cause
ScoMIS Service Desk
May 062010
Thursday 6th May is of course Election Day and some schools may be closed for use as polling stations. This will obviously have an impact upon the attendance codes recorded for their students.
ScoMIS have been advised that schools should be using the ‘#’ code, as it is a planned closure. Whilst there may be an argument for some schools to record the event as closure due to exceptional circumstances (‘Y’ code), it is vitally important that you confirm the correct code with your Education Welfare Officer (EWO) before making any changes.
For information on how to enter these attendance codes into SIMS .net please see the ScoMIS FAQ