The problems ScoMIS were experiencing with the telephone system have now been resolved. Internal and external communications have returned to normal.
Feb 222010
Feb 222010
A fault has occurred on the Devon County Council Telephone exchange that has caused a loss of service to the telephones at ScoMIS. Any customers trying to contact the ScoMIS Service Desk on 01392 385300 will recieve a ring tone followed by the Service Desk voicemail Service.
Our telphony contractors are currently on site and attempting to resolve the issue.
Should you have any urgent issues please email us on ScoMIS@devon.gov.uk.
Further updates will be posted on the website as they occur.
The ScoMIS Service Desk will be closed at 17:00hrs today due to the adverse weather conditions. We will endeavour to open at the normal time of 08:00hrs tomorrow although the forecast of heavy snow could cause some disruptions and delay the opening time slightly. Should you need to contact us then please either leave a message on our voicemail or email us at ScoMIS@devon.gov.uk.
We apologise for any inconvenience this may cause.
On Monday 14 December 2009 the ScoMIS Service Desk will close at 16:00 pm. This is to allow for staff development .
All other ScoMIS Managed Services will continue to be avaliable as usual.
Should you still wish to contact ScoMIS during this period you can either phone
December 9th, 2009