Scomis

SIMS Autumn 2011 Upgrade – Important Notes

 SIMS Upgrades
Dec 092011
 

IMPORTANT NOTES FOR THE SIMS AUTUMN UPGRADE 2011

What is it?
An upgrade for SIMS .net to version 7.142. It includes a number of fixes and enhancements. Please see Capita Release Notes SIMS Autumn 2011

Is there an Upgrade for FMS
FMS 6.142 contains changes to the interface but there are no significant changes to functionality. Please see Capita Release Notes FMS Autumn 2011

When will I get upgraded?
Terminal Server Schools - Wednesday 14th December
Upgrade Service Schools - From Thursday 15th December
Own Upgrade Schools - Files will be available via SOLUS on Wednesday 14th December

Own Upgrade Schools - follow the links below:

Troubleshooting Upgrades

Click here to read solutions to problems you may experience when running the upgrade.


 Posted by Scomis at 1:17 pm

SIMS Autumn 2011 Upgrade – Re-Release

 SIMS .net, SIMS Upgrades, Terminal Server
Dec 022011
 

Capita have advised us that the Autumn Re-lease will be available next week and that the problems found in the initial release have all been resolved.

We will need to retest this once available then the schedule for release will be published again.

 Posted by Scomis at 5:52 pm

SIMS Summer Upgrade – Important Notes

 SIMS .net
Jul 142011
 

IMPORTANT NOTES FOR THE SIMS SUMMER UPGRADE 2011

What is it?
An upgrade for SIMS .net to version 7.140. It includes a number of fixes and enhancements. Please see SIMS Release Note Summer 2011.

Is there an Upgrade for FMS
Due to its late release from Capita, the FMS upgrade will not be released until the Autumn Term. FMS 6.140 contains changes to the interface but there are no significant changes to functionality. Notes on the new interface will be on the Scomis website prior to its release.

When will I get upgraded?
Terminal Server Schools – Sunday 17th July
Upgrade Service Schools – From 19th July
Own Upgrade Schools – Files will be available on SOLUS on Monday 19th July.

.net Framework version 4
Following this upgrade schools will need to have upgraded to Version 4 of the Microsoft .net Framework. Failing to upgrade a workstation will result in SIMS .net failing to load. Terminal Server schools will NOT require the .net Framework upgrade as this has already been completed on our servers. Click here for more information.

SIMS .net 7.140 introduces System Manager 7 – Click here for important information about SIMS user permissions.

Own Upgrade Schools – follow the links below:

  1. Make a backup
  2. Install .net 4 framework on all SIMS workstations
  3. Run the upgrade through SOLUS
  4. Import the latest SIMS .net reports
  5. Import the latest base lookup file

Troubleshooting Upgrades

Click here to read solutions to problems you may experience when running the upgrade.

 Posted by Scomis at 5:07 pm

Customer Service Excellence

 Information
Jun 272011
 

 

Scomis has once again been successful in achieving the Customer Service Excellence Award (2011-2012). In recognition of the continued commitment to our customers, Scomis has also been awarded an additional Compliance Plus award within the criteria of “Culture of our Organisation”.

Scomis are very proud to receive this accreditiation and we would like to thank our customers, partners and staff for their encouragement and support in helping Scomis to deliver excellent customer service.

 Posted by Scomis at 4:37 pm

the event

 Information
May 272011
 

Scomis would like to say a huge thank you to everyone who attended the event.  It has been an extremely successful few days offering something for everyone from our Leadership, Networks Plus or Partnership Zones.

In the coming days Scomis will be reviewing feedback and requests for further information. If you attended the event and didn't get chance to leave your feedback, please contact our Service Desk who will be happy to send a feedback form.

 Posted by Scomis at 12:33 pm  Tagged with:

Urgent maintenance work

 SWGfL
Apr 262011
 

Virgin Media are doing essential overnight works in the Exeter area between 00:05 and 06:00 tomorrow (Weds AM). These works will affect the main SWGfL connection for the Exeter network - access to Scomis services should be unaffected due to the resilient network connections in place.

 Posted by Scomis at 4:38 pm

Updated:Access to Hosted Services via SWGfL

 Information, SWGfL
Apr 262011
 

Following on from the SWGfL firewall migration, a problem has arrisen that has caused a widespread loss of service across the entire south west.

Typically Schools will be able to access the Internet (such as www.bbc.co.uk) but will be unable to access services such as Hosted Terminal Server, Remote Backup and Remote Support and more.

SWGfL/RM are working with suppliers to correct the fault, although at time of writing we are unable to give schools an estimated time for a fix.

Please keep checking our News website or this post for further updates.

13:42 - The SWGfL/RM third party has applied a fix which currently appears to have resolved connectivity issues.

16:30 - Following this mornings SWGfL Firewall problems, RM have put a fix in place - the platform has been stable since lunchtime and it will be monitored to prevent any further problems from recurring. Investigations are ongoing into the root cause.

 Posted by Scomis at 1:30 pm

FCR DTSApps Terminal Server Customers

 Finance, Terminal Server
Mar 312011
 

A problem has arisen with the new version of DTSApps for Finance Code Review customers on the Terminal Server.

We are currently investigating the cause of this issue and early diagnostics suggest that the problem is caused by the Microsoft EasyPrint software on Server 2008 version of Terminal Server.

Driverless Printing Information - http://faq.scomis.org/kb3082/

In light of this we recommend that Server 2008 users download and install the new Driverless Printing software which seems to work around the problem.

Scomis are also looking into an alternative method of accessing DTSApps through our Server 2003 version of Terminal Server for those customers who are experiencing problems.

 Posted by Scomis at 4:03 pm  Tagged with:

ScoMIS Event

 Information
Mar 172011
 

Sco Event Header

ScoMIS are hosting 'the event' and our theme is "changing with you" showcasing how scomis is evolving to work with schools now and in the future to meet the challenges across the whole of ICT.

Whether you are a Teacher, Leader, Technician, Adminstrator, Manager or Governor there will be a something to interest, inform and possibly amuse you. In fact anyone involved in the business of your school is welcome to come along .

See our flyer for more details - ScoMIS Event 2011

Register Online : - http://www.scomis.org/go/event

Register by Phone: - 01392 385300

Register by email : - scomis@devon.gov.uk

 Posted by Scomis at 1:27 pm  Tagged with: , , , ,

Anti-Virus software licensing 2011-12

 Information, Procurement
Mar 152011
 

Anti-virus licences for Devon, Plymouth and Torbay schools expire on March 31st 2011. ScoMIS have been able to successfully negotiate with our supplier which means that there will be no increase in price for the third year running. McAfee School Client Licences will remain at £2.64 per licence.

Please complete the online form indicating if your school would like to buy into the anti-virus service, and also how many licences will be required. Details of the anti-virus software are available on the ScoMIS website at http://www.scomis.org/go/antivirus. If you are making your own arrangements to purchase antivirus software elsewhere, please indicate this on the on-line form. This will prevent licence update reminders being sent to you.

ScoMIS highly recommend schools carry out a full inventory in both the curriculum and administration areas to enable the correct number of licences are purchased to cover each PC and laptop within the school (including any home use PC).

Schools who choose not to purchase anti-virus licences from ScoMIS will need to source their own anti-virus licences and remove the anti-virus software supplied by ScoMIS from all their PCs by the 31st March 2011.

For further information please contact the ScoMIS Service Desk on 01392 385300

 Posted by Scomis at 4:26 pm  Tagged with: , , ,
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