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Important notice for Schools using the Scomis SIMS hosted application service (otherwise known as Terminal Server)

A communication  has recently gone out to all Scomis Hosted Application (Terminal Server) schools regarding changes to software support.

Please note that the ceasing of Capita's support for Server 2003 and Windows Xp and the introduction of Solus 3 do not affect Scomis Hosted Application Schools as Scomis have taken care of the infrastructure that SIMS .net and FMS use for you.

The ceasing of Capita's support for Microsoft Office 2003 means that the Scomis Hosted Application Service will be upgraded to Microsoft Office 2010 during the Easter 2012 break.

The responsibility to make sure that any workstation using Office 2010 through the TS environment is licensed is the responsibility of the School. You may therefore need to purchase Office 2010 licences for use after Easter 2012.

End of support flow diagram

On Friday 21st October the Scomis Service Desk will be closed from 14.00pm until 15.00pm. This is to allow for a Service Desk Staff training event.
All other Scomis Managed Services will continue to be available throughout.

Should you need to contact us then please either leave a message on our voicemail or email us at scomis@devon.gov.uk

In the event of an Emergency then a call can be logged using the following number 07896516169.
We would ask that this number is only used in the event of a High Impact incident or Major Outage.

Please accept our apologies for any inconvenience this may cause.

Simon Lovegrove
Service Desk Manager